General support
Use support@b4exams.com for account, billing, and marketplace access issues.
AI tool support
Report writing evaluation, study plan, or mock analysis issues with the exam and attempt details.
Teacher operations
Teachers can reach out for availability, lesson routing, and profile verification updates.
Before you contact support
- Include the route where the issue occurred and the action you were taking.
- For mock exams, include the exam title and whether the issue happened before or after submission.
- For purchases, mention the product title and purchase timestamp if available.
Knowledge Base
Published documentation and operational guides from the CMS.
No published knowledge pages yet.